We (senior couple) had the pleasure of enjoying the New York City tour Sept. 27 – 30, 2018 through Comfort Tours with Julie as our guide, and Greg as our driver. This was our first bus trip of this kind and we had some reservations as to how we would like the “regimented” misconception we had of bus tours. Those reservations quickly flew out the window, as Greg and Julie proceeded to make it a most enjoyable weekend. Greg amazed us with his ability to handle the long drive from Toronto to New Jersey, and then the NYC traffic and congestion – incredible! He was professional, competent, friendly and punctual. Julie was energetic and enthusiastic and made you feel that you had known her for ages. She kept the group on track and ensured that everyone stuck to the timetables. Both Greg and Julie knew Manhattan well and were very helpful in explaining everything and offering suggestions. They also went above and beyond to accommodate individuals whenever possible. Our NYC tour guide, Eugene, was excellent as well – he joined us Friday morning to provide more detailed info – very knowledgeable and pleasant.
The itinerary was good – bustouring in the mornings to get your bearings and free time in the afternoons to accommodate individual choices. This was particularly helpful considering this was our first trip to NYC. Admissions to attractions were not included in the tour price, which is great as it enables you to pay for what you choose to attend, and not pay for attractions that are of little interest. An added bonus is that it is assigned seating on the bus – once you book, your seat is assigned, and is your’s for the entire trip, so easy to leave things in your seat when you get off the bus for breaks – great idea!
The hotel (Hyatt Regency, New Brunswick, New Jersey) was above our expectations – rooms were clean and a nice size. (It was almost an hour’s drive from Manhattan, but that certainly beats paying Manhattan prices.) Breakfasts were great – made to order omelets, sausage, bacon, scrambled eggs, homefries, pancakes in different forms, assorted breads, muffins, yogurt, cereals and a terrific offering of fresh fruits – really nothing more you could ask for.
The group we travelled with was great as far as showing up on time, which avoids wasting everyone else’s vacation time.
As a sidenote, we found NYC much cleaner, much easier to navigate (great subway system), and much safer than we anticipated. Granted we were not out late at night, but at no time did we ever feel unsafe.
All in all, it was a great experience (all thanks to Greg and Julie) and we would love to travel with them another time.