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What our passengers are saying?

A mix of over 2,000 real reviews and photos of our passengers!

What our passengers are saying?

Tour Testimonial People
I really enjoyed the trip to NYC...Jessica was great! And was always there if we needed anything and made sure no one got misplaced..I would definitely go on another tour in the summer or  fall with Jessica as our guide!! Thank you Cindy A.
NYE tour to New York Dec 29-Jan 1, 2025
Hello,
We loved Jessica and Micheal.Great team.
Loved the guided tour on day 2. We wished it was a little slower. So much to absorb.
I think for us we would have liked to have a bit more knowledge and understanding of the public transportation. But that is not a reflection on this tour.That is on us.
We are looking at the Nashville trip with you in the near future.
Thank you for very positive experience
Sincerely
Cindy
New Year's Eve tour to NYC 2025
Tour Testimonial People
Tour Testimonial People
It was my first time in NY City.  I was full at ease with the host Jessica and driver Michael.  It was very enjoyable and relaxing.
  • Bev
NYC New Year's Eve tour 2025
Good morning~
We were a party of 4 for our recent trip to NYC over NYE. (One adult and three teenagers)
I had very low expectations for many reasons including not enjoying taking the bus anywhere and no real desire to see NYC. We went as part as my young daughters Christmas gift- to see Broadway musicals.
Well what a pleasant surprise!!!
Michael is the best bus driver on the planet. Seriously. I will take another bus trip if Michael is driving. Side note- I was involved in a near fatal car crash back in 2016. Road trips are hard for me. Add the possibility of bad weather and I am usually truly miserable. Not with Michael. I actually dozed off from time to time.  He is amazing!!!
Jessica was the combination of a hot comforting cup of tea and your favourite tv sitcom. She is a delight!!! I'd also love to do another tour with Jessica. I did have an issue with two other tour members wearing far too much cologne. I brought it to Jessica's attention as it is a health and safety issue for me (asthma and allergies), not just comfort or preference. I am not sure Jessica knew how to handle this. I ended up needing more medication than usual and suffered the entire first night of our trip.  I am wondering if there is a way to put the onus on Comfort Tours to ensure everyone on the tour understands (in their own language) the issues around scents? Going forward, if Comfort Tours is unable to deal with this, I won't likely be safely able to do another trip.
Hardie/Hardy- our NYC tour guide was incredible!!! What a wealth of knowledge!!! He is priceless and I ended up falling in love with NYC partially because of him! WONDERFUL!!!
Our hotel was amazing! They didn't have our rooms booked side by side (as was necessary because they are minors), but the man at the front desk handled it beautifully- without any fuss. Our room was clean and spacious and very comfortable. We had one mishap where the man on the bar charged me double for everything we bought. He was mortified when I brought this to his attention, and made things right but giving us the equal value of items overcharged for. It seems like it was just a mistake and not intentional.  We arrived back at the hotel one night at 1:00 am. We couldn't figure out how to get an Uber, so we walked and although it was chilly, it was a lovely walk and very manageable. I would absolutely stay there again.
NYC- well, what can I say?!?! I thought I'd be nervous the whole time, overwhelmed with crime and noise and filth. WRONG- I absolutely love this city and cannot wait to go back!!!
Thank you for the gift of this trip-
You made it worth every penny!!!
It was the perfect was to do a NYC sampler!
Happy New Year
~Miranda
Dec 29-Jan1, 2025 New York City tour
Tour Testimonial People
Tour Testimonial People
Just did the New York Christmas Tour Dec5-9. Absolutely amazing!!! A special thank you to our driver Patti who did an amazing job, especially in the craziness of New York. I would travel anywhere as long as Patti was driving. A special thank you to Eliane. Thank you for being so informative and helpful. You made the time on the bus very enjoyable. This was our first Comfort Tour but definitely not our last. Thanks again and wishing all your staff a Safe and Merry Christmas 🎄 Cheryl H Dec 11, 2024
Dec 5 NYC trip 2024