What our passengers are saying?

It was my first time in NY City. I was full at ease with the host Jessica and driver Michael. It was very enjoyable and relaxing.

NYC New Year's Eve tour 2025

Good morning~

We were a party of 4 for our recent trip to NYC over NYE. (One adult and three teenagers)

I had very low expectations for many reasons including not enjoying taking the bus anywhere and no real desire to see NYC. We went as part as my young daughters Christmas gift- to see Broadway musicals.

Well what a pleasant surprise!!!

Michael is the best bus driver on the planet. Seriously. I will take another bus trip if Michael is driving. Side note- I was involved in a near fatal car crash back in 2016. Road trips are hard for me. Add the possibility of bad weather and I am usually truly miserable. Not with Michael. I actually dozed off from time to time. He is amazing!!!

Jessica was the combination of a hot comforting cup of tea and your favourite tv sitcom. She is a delight!!! I'd also love to do another tour with Jessica. I did have an issue with two other tour members wearing far too much cologne. I brought it to Jessica's attention as it is a health and safety issue for me (asthma and allergies), not just comfort or preference. I am not sure Jessica knew how to handle this. I ended up needing more medication than usual and suffered the entire first night of our trip. I am wondering if there is a way to put the onus on Comfort Tours to ensure everyone on the tour understands (in their own language) the issues around scents? Going forward, if Comfort Tours is unable to deal with this, I won't likely be safely able to do another trip.

Hardie/Hardy- our NYC tour guide was incredible!!! What a wealth of knowledge!!! He is priceless and I ended up falling in love with NYC partially because of him! WONDERFUL!!!

Our hotel was amazing! They didn't have our rooms booked side by side (as was necessary because they are minors), but the man at the front desk handled it beautifully- without any fuss. Our room was clean and spacious and very comfortable. We had one mishap where the man on the bar charged me double for everything we bought. He was mortified when I brought this to his attention, and made things right but giving us the equal value of items overcharged for. It seems like it was just a mistake and not intentional. We arrived back at the hotel one night at 1:00 am. We couldn't figure out how to get an Uber, so we walked and although it was chilly, it was a lovely walk and very manageable. I would absolutely stay there again.

NYC- well, what can I say?!?! I thought I'd be nervous the whole time, overwhelmed with crime and noise and filth. WRONG- I absolutely love this city and cannot wait to go back!!!

Thank you for the gift of this trip-

You made it worth every penny!!!

It was the perfect was to do a NYC sampler!

Happy New Year

~Miranda

Dec 29-Jan1, 2025 New York City tour

Just did the New York Christmas Tour Dec5-9. Absolutely amazing!!! A special thank you to our driver Patti who did an amazing job, especially in the craziness of New York. I would travel anywhere as long as Patti was driving. A special thank you to Eliane. Thank you for being so informative and helpful. You made the time on the bus very enjoyable. This was our first Comfort Tour but definitely not our last. Thanks again and wishing all your staff a Safe and Merry Christmas

Cheryl H Dec 11, 2024

Dec 5 NYC trip 2024

I'm on my way home from Comfort Tours' three day tour to Frankenmuth, Michigan a small town that celebrates Christmas year round. This is my fifth trip with this company and this one was just as spectacular as the other four. I can't say enough great things about the tour guide Julie who always makes sure that almost 50 passengers are well taken care of and have a wonderful time. The same goes for the driver John who is an amazing driver. The itinerary and suggestions provided made for an excellent time for. From visiting Bronners the largest Christmas store in the world, going back in the evening to see their beautiful light and Christmas displays, to ideas for great places to eat, and shopping suggestions to one of a kind shops. Thank you Comfort Tours and Julie and John.

Patty

5th trip with Comfort Tour Canada

Hi,

I just wanted to send an email and say thank you

I have just come back from taking the tour to Frankenmuth we managed to get in on a cancellation. . This is the first time that I have traveled with your company and would highly recommend you.

The tour director was Julie she is so welcoming she really has an attention to details ,I guess that was makes so amazing., I look forward to traveling with her again. The bus driver John made the drive so relaxing and is he funny, I loved the reindeer hat. They made you feel like they have known you forever.

I look forward to planning my next trip with your company.

Kathryn

Dec 10, 2024

Great Frankenmuth tour on December 2024