What our passengers are saying?
Hi -
We just got back from a wonderful trip to New York City - it was a blast!
Our Tour Guide, Eliane and our Driver, John were second to none! We have gone on
bus trips in Europe, Asia, and closer to home, and Comfort Tours are the best!
It is hard to believe that we saw so much in such a short time, but thanks to the expertise
of both Eliane and John, we did it and in comfort! Hardy, the New York guide, was
wonderful as well. The bus was comfortable and had a washroom if necessary, but our
well-timed stops meant we didn't need to use it often. Eliane kept us informed and
entertained while on the bus, and we had lots of free time as well to shop or do
sightseeing. We went to the opera and a play and were able to find our way back to
the hotel using subways and the train. While we arrived home sleep-deprived, we
thoroughly enjoyed every New York minute!
We'll certainly recommend Comfort Tours to all our friends and hope to be
repeat customers!
John & Fairlie Poole
Just returned from the trip to New York. It was wonderful and much of the credit must go
to Eliane our tour guide and John the bus driver. The planning from start to finish was
excellently detailed. Eliane was well informed and, although it was a full bus load, she
interacted with everyone on a personal level. Accommodation at the Hyatt was excellent
with professional, friendly staff. We visited all the landmarks including Central Park,
Ground Zero and Liberty/ Ellis Island. We had ample free time for shopping, theatre etc.
Both Eliane and John seemed dedicated to the comfort and enjoyment of the passengers
and succeeded in that regard. Despite the madness of New York traffic, John maneuvered
his way with expertise and his timing was impeccable. I would certainly recommend
Comfort Tours.
Liz and Anne
Nice to see that your company would like feedback.
Our recent trip to NYC was great.
We had a slow start with the bus getting to us in the Grimsby pick up location. With that
happening, we were thinking, “oh if this is how the weekend is going to be, we’re in for a trip
we didn’t want”. After a bit of time, it began to look ok, our host Eliane was very energetic,
and the driver John quite competent as a driver.
We thoroughly enjoyed the whole trip. I told my wife Deborah for a couple years now that
I’d like to do a job similar to Eliane’s but after watching her perform, I don’t think I could,
she certainly has raised the bar for a “host’s job”.
Being our first bus tour, I hope the future ones will be as enjoyable.
Hi there ,
My Sister and I just returned from your NYC bus trip and we had a great time .
We'd certainly recommend the trip to others.
The tour guide , Eliane is very good at what she does and is also
very accommodating. She was a pleasure to be with .
Also , John the bus driver did a great job in getting us there safe and sound
and navigating his way around NYC, which is not an easy feat. He is very pleasant man.
You should be proud to have both of them representing your company .
Regards ,
Pat Shacklady and Lynn Maier