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Dear Comfort Tour Organizer, My sister, Conchita, and I came back from our New York City Tour 4days/3nights tour with Natasha and John, our tour guide and driver on November 18, 2018. This was our first tour to New York and it was quite an eye opener specially for my sister, Conchita who came from the Philippines. The snow storm we had in New Jersey and being stacked in the highway for 5 hours was an ordeal but with the expertise of our driver, John, who knew the ins and outs of the highway, our trip was not a disaster unlike what the news had broadcasted the next day. Our local guide in New York was so knowledgeable and pleasant and friendly. It made our trip so meaningful and interesting. But the best part of our trip was Natasha who was so accommodating, pleasant, courteous, knowledgeable. I know that is what every tour director's job is, but, she did her job with "gusto" she did it beyond her call of duty. I would like to express my sincerest praises to your team! Keep up the good work! We are one happy customer and would like to go with your tour in the future. Good luck, Natasha and John! - Victoria more