Hi, I did not join the tour but made arrangements for my relatives for this tour who are visiting from Vancouver.  Your website is very useful and informative which was the reason I recommended you to them.  Your operators were also very helpful and friendly in answering the questions and responding to their/my request promptly by phone and by email.  Your tour guide Pam got the highest praise from them.  She is very helpful, friendly, hardworking, and very knowledgeable.  She also called me and give me direction on where to drop them off at their pick up point in Grimsby.  Overall, it was a very good experience for them and for me with your company.  I will recommend you to my friends for sure anytime. more